Latest ITAM News

Program Management


    Managing expectation is crucial in any long-term joint endeavor. It is critical to get all stakeholders moving in the same direction at the same time to achieve aligned goals. Meeting expectations is the best way to measure the progress or success of any endeavor. When the processes and stakeholders involved in an endeavor are as diverse and widespread as those ...

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Acquisition Management

Managing “Things”: The New Competitive Imperative for Enterprises

Ushering in a new era of automation The Internet of Things (IoT) is here and enterprises are suddenly grappling with how to take full advantage of and manage the explosion of assets, or “things,” within and outside of their organizations. The massive influx of IoT devices are predicted to save time and money and provide better value to customers, employees, ...

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Starbucks: Negotiation Vs. Optimization

I frequent Starbucks when I travel. And Starbucks didn’t pay me to say that. They didn’t need to, I pay myself every time I go. Let me explain. I like Americanos. An Americano is a simple drink: espresso mixed with hot water. It is not as strong as espresso but still carries the rich flavor that I like. Similar strength ...

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Tips for Approaching the Supply-Side of Licensing

The main strategic objective of a SAM practice should be to optimize software spending while increasing your software governance. A key aspect of delivering on that objective is by understanding the two sides of the SAM equation: (1) the supply-side, and (2) the demand-side. But all too often, SAM practitioners only focus on one side of that equation. Can you ...

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SAM 101 and the Secret for Success

Success means different things to different people. By way of definition, success is achieving the correct or desired result. For a professional athlete, success means winning or performing at his or her very best. For a professional musician, success means performing a piece perfectly or stirring emotion in the audience. For a writer, success is achieved when the reader becomes ...

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Asset Identification

Yes! You, Too, Can Fail Miserably at a Hardware Inventory!

Part I First, don’t plan! Planning indicates a desire to succeed. We can’t have that. Employee count is unnecessary. It couldn’t possibly matter if you have 17 employees or 17,000, right? It shouldn’t have any bearing on your inventory timeline, after all. Don’t get floor plans from Facilities. These floor plans might tell you where little hidey-holes of equipment are ...

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Can the Healthcare sector roll out RFID across all ITS?

Can the Healthcare sector ever implement RFID across the entire ITS enterprise for Asset Management, can it work and what is the impact? Assessment – The purpose of this question posed to senior leaders was to first, determine the most efficient and cost effective portions of the healthcare supply chain in which radio frequency identification devices (RFID) can be implemented. ...

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Fixed Asset and IT Asset Management in Healthcare

Computer technology and its related assets have impacted the dynamics of traditional fixed asset accounting management. Information technology assets now constitute a significant percentage – if not the majority – of fixed assets, and capital spend, for many institutions, particularly in fields such as healthcare. Organizations must now focus on tracking IT assets along with more traditional fixed assets. To ...

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Discovery and SW Normalization-When is Normal NOT Normal?

The Software Asset Management discipline has matured over the past 5 years. By now, most companies have implemented some form of asset discovery and tracking of their software licenses. Discovery is a wonderful thing. It automatically reports against your installed base of hardware assets and their corresponding software licenses. What could be easier….. If you are like most companies, you ...

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Compliance Management

Improving the Audit Experience

“I am a rock, I am an island,” sang Simon and Garfunkel. Obviously they never got to work in IT audit. No, being a licensing professional today is very much about collaborative endeavor, and supporting business practices and strategies aimed at placing technology at the very center of the enterprise. Hence why we hear the word ‘transformation’ being bandied about ...

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BEWARE of the New IBM Changes in your PPA Agreement

IBM quietly makes subtle changes to the International Passport Advantage Agreement (IPAA), which is the primary vehicle to purchase IBM middleware products such as DB2 and Websphere. The changes come with very little, if any, communication by their account team with their clients. The first time most customers are made aware of the financial impact and business risk of these ...

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Where are My IT Assets?

At Radiant, we define Asset Accountability as an operational standard achieved when assets accurately self-report: that they exist; that the organization still owns them, and where they are. As organizations grow and acquire assets, accountability gaps can create significant challenges. Enterprise Accountability Challenges For enterprise organization, asset accountability challenges impact the entire organization and create risk in the areas of: ...

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Nearly all organisations depend on software for their business, regardless of what their business is. The software that is used provide great benefits; efficiency, involving and interacting with customers and business partners, shipping and invoicing, production to name but a few. But sometimes there are, as the title suggests, problems, and that is when the license requirements are extended or ...

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Documentation Management

Are SW bots and ITsec the future of ITAM’s Digital Journey?

The measure of a Software Asset Management (SAM) program’s maturity is founded in the understanding of how well one’s organization performs the foundational building blocks for Software Asset Management. ISO/IEC 19770-1:2012, “Information Technology — Software Asset Management, Part 1: Processes and Tiered Assessment of Conformance” (ISO 19770) provides the industry with an international standard for leading practices and assessing one’s ...

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SAM reporting – what do you report from your SAM universe?

You are capital C Compliant, managing users licensing needs, control your vast software estate proactively? Sounds fab, but if no-one in management know you are doing great, or share your fears due to license rule changes, where will you get your support or encouragement from? Or said this way: What reports and data do you furnish your leaders with so ...

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Empowering People, Process and Technology – Case Study of a Successful Game Changer in ITAM Data Quality and Affordability

By John McConnell & Karen Bryant, Kaiser Permanente ITAK V10 I4 In today’s world, IT hardware assets in every company are multiplying quickly, and the compliance requirements are multiplying just as fast.  To keep up with this evolving landscape, it’s critical to have efficient programs and processes to track each item from the day it arrives, to the day it’s ...

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The ITAM Role with Disaster Recovery/Business Continuity – 10 Questions that Measure Disaster Recovery Maturity

By Jonathon Kirby, IAITAM ITAK V9 I6 Disaster Recovery (DR) preparedness is a multi-faceted set of processes that mitigates the damages to the operation of the organization during and after a wide range of debilitating events.   The term disaster recovery is often paired with business continuity to better describe the complexity of multistep recovery plans.  Creating and maintaining DR processes ...

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Financial Management

Managing Autodesk Licensing for Cost Reduction & Optimization

What’s soft about software? The term “software” is ubiquitous to a degree that few hearken back to review the origins of the word. The “soft” nature of software implies it to be amorphous compared to its computer counterpart “hardware”, but certainly it is software that brings “muscular” value to hardware. Software’s intrinsic value originates from the effort that goes into ...

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Taming the ITAM Business Case Beast

Business Executives approve a large number of project proposals each year, but also have to reject many others, even though they might offer good business value. What often distinguishes an approved project proposal from a rejected one is the quality, credibility and compelling nature of the information contained within the project’s business case. Unfortunately, most organisations may already have an ...

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Is SAM a Cost or an Investment?

“Every time we make an investment decision at Fedex, we ask ourselves: What is the return on this investment?” Frederick Smith Software Asset Management practitioners frequently claim that implementing a SAM project is an investment because it leads to cost savings and efficiency benefits yet few organizations actually have measures to show the return on investment. This article takes issue ...

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IT Culture: 10 Positive Indicators

“An indicator is something that helps you understand where you are, which way you are going, and how far you are from where you want to be [].” You’ve spent the last years implementing new strategies to increase operational efficiencies and reduce costs. Your team got a bonus for succeeding. But wait, can more be done? And how do you ...

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Vendor Management

“SAM is Dead, Long Live TAM(*)”

Will software asset management exist 5 years from now? (*) Technology Asset Management As Doris Day famously sang “Que sera sera, the future’s not ours to see”, we can never be certain about what changes will affect our lives in the coming years. However, as business professionals one of our key duties is to anticipate and adapt to technology changes ...

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Auditing a Vendor- Necessary or Not?

Have you heard over and over that you need to audit your ITAD vendor? Why should you do this? After all, it is expensive to travel to the vendor site. It takes up valuable time that could be better spent on your main job functions. And, in the grand scheme of things, the dollar value of the ITAD program can ...

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How the Emerging IoT will prompt Asset Management Issues

As companies leverage the Internet of Things (IoT), the Software Asset Management (SAM) function will be forced to rethink its charter. This article will explore how professionals within the SAM function need to start thinking about the IoT, and how they can prepare to manage the asset management challenges it presents, along with its benefits. The Internet of Things has ...

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Application Rationalisation Techniques

1. Overview Application rationalisation is the radical reshuffling of an application portfolio as part of an application strategy, a plan that implements changes to applications to achieve a business outcome. Many organisations try to achieve this by reducing the overall number of applications but many fail to deliver the expected benefits of reduced cost and increased efficiency. This article outlines ...

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