Author Archives: Andrew Olmsted

Mr. Olmsted drives infrastructure audit work and critical initiatives for IT Infrastructure at Blue Shield of CA. He is an enthusiastic proponent of organizational culture change as a prerequisite to reaching strategic objectives. In an IT career spanning over 30 years, he has focused on managing IT as a business in finance, healthcare and technology consulting organizations, as an executive and as an independent contributor. He is IAITAM-, ITIL-, COBIT5 and PMI-certified.

How to Preserve Your Tribal Knowledge

IT Asset Management (ITAM) is an inherently multidisciplinary activity performed in an increasingly complex business and cultural environment. As in any discipline, high-quality decision-making is a critical success factor. It is built on domain knowledge and wisdom. ITAM is dependent on IT domain expertise and wisdom to be available when and where required. Good decisions can be made based on ...

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