Author Archives: Davis Mathai

Davis Mathai is a Solutions Architect for Cireson.

Principles for Integrating ITAM with wider ITSM initiatives

Is your organisation continuing to invest in separate IT Asset and IT Service Management (“ITAM” and “ITSM” initiatives)? Do you have separate toolsets serving both these functions with little to no data integration and data transfer between these? Do you have a constant “battle” between these teams with regards to the accuracy of data collected and reported on from these? ...

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