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Author Archives: Jenny Schuchert

Jenny Schuchert is the Content Director for IAITAM

Max Communication Skills During Negotiations – Strategies and Skills that Make a Difference

By Jenny Schuchert, IAITAM ITAK V8 I11 The Basics The underlying skill that makes or breaks any negotiator is communication, both as a giver of information and a receiver of information.  Communicating during negotiations is not about delivering a speech, or using perfect grammar, or talking louder than anyone else.  It is the ability to truly listen and then present information ...

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Planning for Final Disposition at Purchase – Taking Hardware Asset Management Processes to a New Level

By Jenny Schuchert, IAITAM ITAK V8 I9 Final disposition planning for IT devices has rapidly changed from the business practice “most likely to be forgotten” to a proactive, diligent investigation of options.  Vendors are responding to the growing list of customer requirements such as vendor certifications, various data destruction methods and savings or credits to the customer from the downstream ...

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Assessing the Basics – Managing Complexity One Step at a Time

By Jenny Schuchert, IAITAM ITAK V7 I6 Caught up in the projects, demands, meetings and reports that fill each day, little time or mental bandwidth is left to think about what is working in the ITAM program and what isn’t. Assessing the overall strengths and weakness can take many forms, but all have the end result of either confirming current ...

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Leasing IT Hardware – An Insider’s Perspective

By Jenny Schuchert, IAITAM ITAK V7 I2 Leasing IT assets can bring significant financial and operational benefits to an end customer, but only if you follow IAITAM best practices and the advice of your Hardware Asset Manager.  While the operational and logistical issues can be solved by the knowledge, experiences and organizational awareness of the Hardware Asset Manager, the financial ...

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Property Managers in ITAM – Working without the IT Safety Net

By Jenny Schuchert, IAITAM ITAK V7 I1 IT Asset Managers have joined the profession from all types of backgrounds and training.  Some chose to take on the ITAM challenge and others had the duties added onto their existing set of responsibilities.  In the case of Property Managers, the extent of IT asset tasks in their duties seems to have grown ...

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Navigating ITAM Measurement – Moving Beyond Operational to Tactical and Strategic Goals

By Jenny Schuchert, IAITAM Inc. ITAK Volume 6 Issue 5 Documentation Management is the Key Process Area (KPA) for managing data, the tools we use to collect and maintain that data and, of course, the documents created by analyzing data and processes.  The maturity of the IT Asset Management program is often judged by the accuracy, breadth and sophistication of ...

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The Demand for ITAD Certification – Clearing up Confustion About the R2 Standard

By Jenny Schuchert, IAITAM Inc. ITAK Volume 6 Issue 1 Hardware Asset Management doesn’t stop with the life of the asset but continues through the “death” of the device.  In the last ten years, IT Asset Managers have dramatically improved disposal management for their organizations, beginning with presenting redeployment options first, tracking through the lifecycle and documenting final disposition effectively.  ...

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Expanding Horizons – Data Centers – What’s in it for IT Asset Managers?

By Jenny Schuchert, IAITAM Inc. ITAK V5 I5 Managing IT assets within the data center is often treated as a separate responsibility, particularly in large organizations.  Many professionals performing IT Asset Management (ITAM) duties for hardware and software have extended their IT careers to include the management of assets and, for the data center, understanding the layers required to build ...

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Adding Business Value – Catching Up After a Year or More in Emergency Mode

By Jenny Schuchert, IAITAM Inc. ITAK V5 I4 The organization has changed rapidly in response to the new economy and the related shifting of priorities and plans.  Smaller IT budgets have led to delayed IT projects, downsizing and a focus on squeezing value from existing investments.  This reactive focus turns IT Asset Managers into hardware and software inventory counters, terminated ...

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