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Author Archives: Phil Hames

Phil Hames is the Director of The Business Software Centre Limited.

Is SAM a Cost or an Investment?

“Every time we make an investment decision at Fedex, we ask ourselves: What is the return on this investment?” Frederick Smith Software Asset Management practitioners frequently claim that implementing a SAM project is an investment because it leads to cost savings and efficiency benefits yet few organizations actually have measures to show the return on investment. This article takes issue ...

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