Author Archives: Phil Hames

Phil Hames is the Director of The Business Software Centre Limited.

“SAM is Dead, Long Live TAM(*)”

Will software asset management exist 5 years from now? (*) Technology Asset Management As Doris Day famously sang “Que sera sera, the future’s not ours to see”, we can never be certain about what changes will affect our lives in the coming years. However, as business professionals one of our key duties is to anticipate and adapt to technology changes ...

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GDPR and the Implications for ITAM Managers

Imagine this situation in few months-time from now. The ITAM manager for a large organization has been called to a board meeting. There has been a major data breach and a large amount of customer information has been stolen. The penalty for this breach could be as high as 20million Euros. The Directors ask the ITAM Manager the following questions: ...

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Application Rationalisation Techniques

1. Overview Application rationalisation is the radical reshuffling of an application portfolio as part of an application strategy, a plan that implements changes to applications to achieve a business outcome. Many organisations try to achieve this by reducing the overall number of applications but many fail to deliver the expected benefits of reduced cost and increased efficiency. This article outlines ...

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Is SAM a Cost or an Investment?

“Every time we make an investment decision at Fedex, we ask ourselves: What is the return on this investment?” Frederick Smith Software Asset Management practitioners frequently claim that implementing a SAM project is an investment because it leads to cost savings and efficiency benefits yet few organizations actually have measures to show the return on investment. This article takes issue ...

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