Digest: October 2014 – CIOs Emerging as Contributors to Organizational Success

By IAITAM

IAITAM Members Only

2014 ACE Events
IAITAM 2014 Fall ACE update
:

We are less than 30 days away from the opening of the IAITAM 2014 Fall ACE!  Register now because if you wait and register after October 22nd you will fall into the late registration category and a 20% late surcharge will be added to the registration fee.  There is also no guarantee that there will be rooms left available at Kalahari Resorts!

We’ve added more to your ACE schedule this year with three very stimulating workshops along with repeats of competing sessions so that you don’t have to miss sessions because of longer tracks and workshops!  Each workshop and several of the sessions will be repeated in both am and pm for Tuesday the 4th and Wednesday the 5th.  The workshop schedule, led by IAITAM includes:
• Mobility Plans that Work – Avoiding Mobile “Gotchas” in your Implementation Plan – November 4th
• 2 Expert-lead licensing discussions
o Microsoft,  Adobe and general licensing – November 4th
o IBM, Oracle and general licensing – November 5th
o Also on November 5th, you have two opportunities to join IAITAM hosts and your peers at one or both IMUG sessions – am and pm!

Be sure to register now on the IAITAM website for the IAITAM 2014 Fall ACE at Kalahari Resorts in Sandusky Ohio, USA and Tame your ITAM Jungle!  For questions or additional information on this or any IAITAM ACE event, reach out to your IAITAM Member Service representative today at info@iaitam.org or call +1.330.628.3012.

Or, if you can’t attend this fall and are working on the 2015 budget, register now for the Spring 2015 ACE in San Diego, April 28- 30, 2015!
Member IMUG’s
The IAITAM ACE IMUG session will be held for all those in attendance in Sandusky at the Fall ACE and not broadcast live.  Look at what’s forthcoming in the Scoop.IT newsletters.

October IMUGs:
• 14th – Sherry IrwinITAM: Lifecycle Interdependencies – Processes and More
• 21st – Pat Cicala – Why is Vendor Management So Important to the ITAM Program?
• Be sure to join IAITAM’s Jenny Schuchert, Larry Shoup and Lynne Weiss (along with a very special guest host) as they lead the annual IMUG at the ACE session.  The IMUG this year will be presented twice so that you won’t miss out.  Remember though, you must be present for this event (and to win) and we will not be recording it or be able to have non-ACE attendees dial in.  We have a fun and informative session planned for these 2 IMUG sessions!

Go out to the IAITAM website to listen in to previous month’s recordings at this webpage (you must first log into the site with your Member ID): Strategic Information for IT Asset Managers

IAITAM Members can register for one or all and participate in none or all monthly.  For questions or to suggest a speaker or topic for the IMUGs, please email imug@iaitam.org.
IMUG Monthly Article:

CIOs Emerging as Contributors to Organizational Success
CEO Opinions Shifting from IT Cost to IT Value

For over a decade, IAITAM has educated on the advantages that IT Asset Management practices bring to the organization:  managing the IT infrastructure, from a business perspective and in alignment with the organization’s goals, leads to positive impacts on ROI, risk mitigation and productivity.  These achievements are typically part of the CIO’s goals so that ITAM success contributes directly to the success of the CIO.  According to a survey by Modis IT Staffing where an estimated 500 CEOs were polled, CEOs are now viewing IT as an ROI generator instead of a cost to the business.  The survey also found that CEOs trust their CIOs to run the IT department and believe that the CIO hires the correct resources for the organization.  A majority of CEOs stated that their IT budgets for 2015 will be increasing.  Using the survey results an outline, consider the following points from an ITAM perspective.
CIOs are vital:  CIOs weren’t always considered valuable to an organization.  In the not too distant past, CIOs (along with IT Asset Managers) were thought of as a necessary expense to be competitive in the business environment.  That view has changed.  The survey shows an overwhelming 93% of CEOs view their organization’s IT department will have a critical role in 2015.
IT is delivering ROI:  As mentioned above, CEOs felt that IT and CIOs had become expensive overhead.  The cost of equipment, support and maintenance may not have exceeded the business value IT produced, but was just part of basic business functions.  Hardware and software were viewed as not that different from paying the rent on office space.  Today, 51% of CEOs feel that CIOs are “on par” with ROI expectations and 36% are exceeding those expectations.  Added together, an 87% of CIOs are now seen as producers of ROI for their organizations.
IT is responsible for ROI generation:  Since IT was traditionally viewed as a cost of doing business, the idea of the department generating sustainable ROI year over year was not a common expectation.    CEOs now feel that only 5% of IT departments are not responsible for ROI generation.  This dramatic shift is due in part to IT Asset Managers as they prioritize the organization’s business objectives, close process holes and offer the services necessary to support the organization’s goals such as governance, accountability, savings and risk reduction.
The CEO vote of confidence:  According to the survey, 98% of CEOs trust their CIO and tech leadership to properly invest budgetary dollars in a way that will promote and grow the organization.  Developing that confidence means that there is reasonable transparency into the actions of IT and how it relates to the needs of the business.  Both the budgetary confidence and operational transparency in IT rely on IT Asset Management.  Since the role of IT Asset Manager has become more prevalent across organizations, the trust in the IT departments by CEOs has sharply increased.  Although ITAM cannot take all of the credit, there is definitely a direct correlation between the increase in business-level accountability and the presence of an ITAM program.
While the data points in the survey were asked about IT in general and CIOs specifically, the positive results mentioned all relate to goals that IT Asset Managers help achieve.  With the growing acceptance of IT Asset Management as a mainstream role, there is a marked mention of CIO success in the areas where IT Asset Managers contribute.  Our impact is being seen and, as we expand and mature our roles and programs, we can look forward to making a difference for IT and the organization.

Dennis McCafferty, IT Emerges as a Key Business Player – CIO Insight
http://www.cioinsight.com/it-news-trends/slideshows/it-emerges-as-key-business-player.html/
Modis CEO Survey 2014, IT Scores an A+ with CEOs, Business Owners
http://www.modis.com/~/media/adeccogroup/brands/modis%20brand/usa/media/downloads/surveys/Modis-CEO-Survey-Sept-2014.pdf/

This Month’s Featured Sponsors:

LifeSpan:  LifeSpan provides IT Asset Disposition (ITAD) services to enterprises nationwide, and LifeSpan provides IT Asset Disposition (ITAD) services to enterprises nationwide, and for their global locations. LifeSpan is certified by NAID for hard drive, tape, tablet and mobile device data destruction and sanitization services. Also holding e-Stewards, and ISO 14001 certifications, LifeSpan ensures environmental compliance. Our logistics capabilities mean we can serve any location, and provide chain of custody services that match your requirements. A specialized technology sales team enables remarketing and investment recovery, as well as donation programs customized for your business and community. LifeSpan offers Next Gen ITAD programs that help companies manage risk and compliance, ensure integration with ITAM processes and systems, and make it easy to do it right. LifeSpan is certified by NAID for hard drive, tape, tablet and mobile device data destruction and sanitization services. Also holding e-Stewards, R2/RIOS, and ISO 14001 certifications, LifeSpan ensures environmental compliance. Our logistics capabilities mean we can serve any location, and provide chain of custody services that match your requirements. A specialized technology and sales team enables remarketing and investment recovery, as well as donation programs customized for your business and community. LifeSpan offers Next Gen ITAD programs that help companies manage risk and compliance, ensure integration with ITAM processes and systems, and make it easy to do it right.  www.lifespantechnology.com

Snow Software:  Snow Software (www.SnowSoftware.com) is a global leader in the delivery of on-premise and cloud-based Software Asset Management solutions, including multi-platform inventory and advanced software license management technologies. Every day, organizations ranging from small businesses to multinational corporations and governments use Snow solutions to analyze and manage more than 1.7 billion software records. Since 1997, Snow Software has sold over 8.8 million licenses to thousands of end user organizations and service providers worldwide who rely on Snow’s SAM expertise to manage compliance, optimize software availability and drive cost savings. Privately-funded, Snow Software is headquartered in Stockhom, Sweden, with international offices located in the United States, United Kingdom, Germany, China, The Netherlands, Norway and Denmark.  http://www.snowsoftware.com

BDNA Corporation:  BDNA is the leading Data as a Service company whose industrialized approach to delivering clean data enriched with the right market intelligence solves the challenge enterprise IT has faced for years in wasteful spending, recognizing risk, improving IT processes and unlocking new value streams. Using BDNA’s TechnopediaTM as the common language, data intelligence flows to the right places of an organization, applications now give valuable insights and organizations are better connected with each other and their customers. Venture backed, the company has locations around the globe and is headquartered in Mountain View, California. www.bdna.com

eTelligent Solutions, Inc.:  At eTelligent Solutions we offer all aspects of services related to specialist IT Asset Management (ITAM) and Software Asset Management (SAM). We are unique in that we are a full spectrum ITAM/SAM provider. We have the consulting capability to handle the definitional and foundational phase of your program, but we also have the practitioner experience and automation platform to handle the design and development as well. We know what works and what doesn’t. You will find our solutions to be practical and grounded. So whether you are an organization that is just starting to consider the needs for an ITAM/SAM program to address the negative business impact of not managing your hardware and software estate effectively, or trying to fill gaps in your existing program which continues to challenge your business objectives. Let ESI work with you to quickly gain, or regain, that critical Executive buy-in, with our proven approach.  http://www.etelligentsolutions.com

ITRenew:  ITRenew is a leading global provider of data sanitization and IT asset disposition services, specializing in the complete lifecycle of enterprise and data center equipment. We lead the way in delivering innovative solutions for IT Asset Disposition, Secure Data Sanitization, E-Waste Recycling and IT Lifecycle Management. As the first ITAD service provider that has developed our own proprietary data sanitization software, ITRenew can easily customize solutions to meet the needs of our customers. Our knowledgeable team members will work with you to optimize solutions for recovering the highest possible value from your IT end-of-life assets. Headquartered in the heart of the Silicon Valley and strategically partnered with several industry leading businesses, ITRenew is ISO 14001:2004 and ISO 9001:2000 certified, and R2, PCI and NAID compliant.  http://www.itrenew.com/

Cireson: Cireson is a world-leading authority on Microsoft System Center. With 100% focus on the revolutionary platform, their team of experts deliver full-service System Center and Asset Management solutions to medium and large enterprises. Through their customer-centric professional service Cireson Consulting Services and platform-extending applications available through the Cireson Store™ they offer clients a dynamic System Center experience that is unparalleled. Cireson is located in San Diego with offices throughout North America, and proudly boasts some of the brightest and most fanatical IT professionals in the industry.  www.cireson.com.

The ARCOA Group/Asset Recycling Company of America:  At ARCOA, we strive to be the leader in IT Asset Disposal (ITAD) and Investment Recovery Services. Our services include, logistics, asset remarketing, warehousing, and R2 and ISO certified recycling services for a documented end of life after each pick up. With over 20 years in business, our experience and resources give our customers the best total solution to maximize their return on investment while also adhering to the highest environmental standards. Our customers include financial institutions, hospitals, corporations, big and small, and government agencies worldwide. We have locations strategically located in Orlando Florida, Columbia Maryland and Milwaukee, Wisconsin, which feed through to our headquarters in Waukegan, Illinois. This gives us the ability to service the majority of the United States with our own fleet so we can guarantee service and security of your assets.  http://thinkarcoa.com

About IAITAM

The International Association of IT Asset Managers (IAITAM) is the largest organization providing education, certification and thought leadership to the management of IT as a business. IT Asset Management is the management of hardware, software, mobile and other technology to maximize the value to the organization.