Latest ITAM News

Program Management

Fits like a Glove: Top 10 Must-Do’s for your SAM Program

Over the years, I’ve seen the good, the bad and the ugly from many SAM solutions. Using the lessons I’ve learned as a guide, I’d like to help you identify the best solution for your enterprise SAM needs – and avoid unnecessary mistakes along the way. 1. Identify your executive sponsor. As an asset or software asset manager, sometimes we ...

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The Circular Economy – Operational & Financial Advantages

The well-established IT hardware manufacturing brands have long enjoyed the substantial procurement savings derived from recovering valuable parts from customer returned used IT systems. These organizations either developed reverse logistics operations internally or, more likely, outsourced their ‘recovery for reuse’ operations to specialist services providers. The result is considerable supply-chain cost savings, in comparison to newer entrants without such programs. ...

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ITAM and Security: Where can they help each other

IT Asset Management (ITAM) spends its time and resources in knowing the lifecycle of an asset. Let’s call it “From Dating to Haunting.” ITAM is involved with almost every facet of the IT organization. The one place that is sometimes missed is IT security. IT Security, those wonderful folks who keep the organization safe from digital threats and vulnerabilities. How ...

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ITAM – Enabling IT to Deliver Better IT Services

As an IT Asset Manager, your role is probably twofold, on one side, you play an inventory role by keeping track of all IT assets and on the other side, you play a financial role by helping the organization understand the IT asset spend. You do this by contributing the IT asset financial data required to determine the total cost ...

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Use YOUR Tools to Increase Employee Engagement

Many of our corporate landscapes span across multiple countries, which means that our teams, our direct employees, can be located thousands of miles away. We are challenged to lead and coach across different time zones and different cultures. Although corporate strategies are moving towards more co-located teams, there will always be collaborations at a global level and value in cross-cultural ...

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Security Threats Could Become An ITAM Issue

Organizations have to constantly be on the lookout for ways their data might be under attack. However, it occasionally comes from an unsuspected source, inside the organization, from a disgruntled employee looking to take advantage of their insider information. However, with proper checks and controls in place and overseen by multiple employees, many of these potential scenarios can be eliminated ...

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SAM in a SaaS World

Counting devices and software installations has been the foundation of SAM for decades. As with most things ITAM practitioners are being forced to look at it in a new way with the continued adoption of SaaS based solutions. Sometime in the not too distant future the current underlying technologies to provide SAM services will be obsolete. It is not surprising ...

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Principles for Integrating ITAM with wider ITSM initiatives

Is your organisation continuing to invest in separate IT Asset and IT Service Management (“ITAM” and “ITSM” initiatives)? Do you have separate toolsets serving both these functions with little to no data integration and data transfer between these? Do you have a constant “battle” between these teams with regards to the accuracy of data collected and reported on from these? ...

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Asset Management in IT Disaster Recovery

Unlike any other crisis, Disaster Recovery (DR) depends upon the ability to recover damaged assets, because assets are needed to recover function, and restoring functionality is the goal of DR. Yet the skills of Asset Managers are often neglected by DR Planners, and many Asset Managers do not fully understand their role in Disaster Recovery Planning. Where to start? Understanding ...

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Overcoming the Challenges of Mobile Lifecycle Management

Mobile Devices

The move to mobile will not be slowing down in the foreseeable future. Gartner reports 346 million smartphones were shipped in the first quarter of 2016 alone, and IDC forecasts these shipments will continue growing at a CAGR of 8.5 percent throughout the year. As consumers and enterprises continue to purchase mobile devices, IT asset managers will face a number ...

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