Latest ITAM News

Program Management

Strategic ITAM – The Way For Creating The Strategic Capability That Empowers Your Business

The increasing complexity and dynamism that the markets have today, but especially those where organizations operate using Information and Communication Technologies as the core of the business, as well as the resulting uncertainty thereof, suggests that the Strategic Development in those Organizations should be based on the usage of traditional processes as well as other emergent strategies that arise from ...

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Software Asset Management – Moving Beyond the Basics

Recent news of airline seat allocation and the bumping of paid passengers has brought increased awareness to the complexity of airline seat yield management and capacity optimization. In the 1970s, passenger load factors averaged under 60%, and the airline industry was losing billions. Today, the industry’s load factor is approaching 90%, and in 2016 international carriers’ estimated profits reached $36 ...

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The Case for IT Asset Engineering, Presented to the 15th Annual IAITAM ACE

Steven R. Ligon, Ph.D.; Brian S. Wallace This paper addresses the need for Systems Engineering focused on the issues falling between IT Asset Management and IT Service Management, identify touch points between the engineering discipline as represented in the Systems Engineering “Vee” and the products necessary to deliver superior service and comprehensive management of IT Assets in any organization. At ...

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ITAM Team – A Story About My Team’s Transformation

What is the make-up of your ITAM team – Here is my team’s transformation story Probably the most common topic of discussion within ITAM is: “What is the make-up of the ideal ITAM team?” These discussions typically focus to the number of staff members assigned to the team and what functions that team is responsible for.  In most cases, it ...

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Fits like a Glove: Top 10 Must-Do’s for your SAM Program

Over the years, I’ve seen the good, the bad and the ugly from many SAM solutions. Using the lessons I’ve learned as a guide, I’d like to help you identify the best solution for your enterprise SAM needs – and avoid unnecessary mistakes along the way. 1. Identify your executive sponsor. As an asset or software asset manager, sometimes we ...

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The Circular Economy – Operational & Financial Advantages

The well-established IT hardware manufacturing brands have long enjoyed the substantial procurement savings derived from recovering valuable parts from customer returned used IT systems. These organizations either developed reverse logistics operations internally or, more likely, outsourced their ‘recovery for reuse’ operations to specialist services providers. The result is considerable supply-chain cost savings, in comparison to newer entrants without such programs. ...

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ITAM and Security: Where can they help each other

IT Asset Management (ITAM) spends its time and resources in knowing the lifecycle of an asset. Let’s call it “From Dating to Haunting.” ITAM is involved with almost every facet of the IT organization. The one place that is sometimes missed is IT security. IT Security, those wonderful folks who keep the organization safe from digital threats and vulnerabilities. How ...

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ITAM – Enabling IT to Deliver Better IT Services

As an IT Asset Manager, your role is probably twofold, on one side, you play an inventory role by keeping track of all IT assets and on the other side, you play a financial role by helping the organization understand the IT asset spend. You do this by contributing the IT asset financial data required to determine the total cost ...

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Use YOUR Tools to Increase Employee Engagement

Many of our corporate landscapes span across multiple countries, which means that our teams, our direct employees, can be located thousands of miles away. We are challenged to lead and coach across different time zones and different cultures. Although corporate strategies are moving towards more co-located teams, there will always be collaborations at a global level and value in cross-cultural ...

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Security Threats Could Become An ITAM Issue

Organizations have to constantly be on the lookout for ways their data might be under attack. However, it occasionally comes from an unsuspected source, inside the organization, from a disgruntled employee looking to take advantage of their insider information. However, with proper checks and controls in place and overseen by multiple employees, many of these potential scenarios can be eliminated ...

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