Program Management

  • Scaling Up Your ERP for ITAD & Electronics Recycling

    Enterprise Resource Planning (ERP) systems create an efficient, secure, and transparent ITAD process for both the client and provider. ERP systems have become essential in the ITAD & Electronics Recycling industry for managing operations, communicating order status to customers, and providing a real-time view and searchable history of all received assets. But is your ERP system able to scale up ...

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Acquisition Management

Dumped by your ITAD Provider? Lessons Learned From an Expert

The recent announcement by Arrow Electronics to “wind-down (its) personal computer and mobility asset disposition business” comes as a shock to many in the industry, including myself. Arrow was recognized as a market leader that grew by acquiring some of the best independent ITAD processors in the industry. Arrow isn’t the only one that’s exited the business and left its ...

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Negotiating your next Microsoft Agreement

So, you’ve just signed your agreement with Microsoft, time to relax for the next two years right? Wrong! Your Microsoft agreement is probably one of the largest agreements financially for your company and touches every person working at your company. Many of the things I’ll talk about here apply to any other large complex agreement too, but I’ll slant my ...

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Importance of Mobility in ITAD

Importance of Mobility in ITAD Sensitive data is present across industries and business types, from large-scale data centers to small-scale server rooms. When a business undergoes an infrastructure update, the HDDs, SSDs, and other networking equipment that store its proprietary information need to be correctly disposed of. Much like the role of electronic component distributors in the supply chain has ...

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Conquering FITARA Challenges via ITAM Program Development

Purpose This article provides a systematic approach for overcoming Federal Information Technology Acquisition Reform Act (FITARA) challenges by building an effective Information Technology Asset Management (ITAM) program from the ground up. The paper also includes functional detail for development of the foundational step toward effective ITAM, which is an ITAM policy. Background Over the years, Federal agencies have acquired and ...

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Asset Identification

Understanding Software Discovery

Software inventory plays critical role in Software Asset Management. You cannot manage what you cannot see. In this article I would like to guide you through the world of software discovery… Software Product Versus Software Component • Software Product is identified by a marketing name. It represents vendor software license offerings and implies the rights to install and/or use a ...

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Tracking Methods for Virtual Servers: Pros and Cons

As more and more emphasis is placed on virtual or cloud servers, and less on physical servers, asset managers are hard pressed to keep up with tracking of this rapidly changing environment. As organizations cross from all physical to 50% or more virtual or cloud, we need to come up with a better way to manage and track these server ...

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Assets! Assets! Assets!

Assets, assets, assets!!! Prologue: Assets that are disregarded (as such) Please read the following statements below and answer; Yes or No as you see fit, please remember your answers for later. Statement 1: All the Corporate Assets in your business managed by named and framed (accountable) resources only, expensive and cheap alike? Yes / No Statement 2: Are informed business ...

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The Gathering Storm – SAM in the Age of the Cloud

The Gathering Storm – SAM in the Age of the Cloud “Nothing is so painful to the human mind as a great and sudden change” Mary Woolstonecraft Shelley The cloud is here to stay, changing the face of software asset management forever. Everyone in the SAM industry will be affected and they will either adapt and prosper or do the ...

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Compliance Management

Self-Reporting: The Path Forward on Software Audit Defense

In 2019, software (SW) publisher audits are as common as the robocalls you get on your phone. These have become a key revenue stream for SW publishers. To be fair, the SW publishers should be properly compensated for their intellectual property (IP). This article does not focus on what a client or publisher considers “proper compensation,” but defines an alternative ...

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SAP Audits: Where the Biggest Compliance Fines are Hiding

All customers of SAP have most likely been through a few SAP audits. While audits rarely occur during opportune times, the frustrating part is that the scope, timing and process seem to be different each year. There is widespread belief that like other big software vendors, audits are just revenue generating tools to get customers to either true-up & spend ...

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Evolution of ITAM into a Core Business Function

IT Asset Management continues to evolve and mature. The next step in its evolution requires practitioners to transition from managing assets to managing IT Spend. While many day-to-day activities will remain the same, ITAM professionals need to focus their attention on providing spend related information and spend optimization recommendations to various business stakeholders in an advisory role. This change is ...

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Getting Value Out of SAM tools

Many organizations believe that a SAM tool will provide Automated Compliance with a click of a button. If we’d live in an ideal world, purchasing a SAM tool would mean that you only have to install it, get a coffee and sit back to let the tool do its work. Configuring all your software licenses? The tool does it. Scanning ...

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Documentation Management

Asset Intelligence – New Nomenclature?

Let’s kick of with some standard definitions to establish common ground. According to Wikipedia an Asset is defined as: An asset is a resource controlled by the entity as a result of past events and from which future economic benefits are expected to flow to the entity (https://en.wikipedia.org/wiki/Asset) Intelligence is also explained as: More generally, it can be described as ...

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Are SW bots and ITsec the future of ITAM’s Digital Journey?

The measure of a Software Asset Management (SAM) program’s maturity is founded in the understanding of how well one’s organization performs the foundational building blocks for Software Asset Management. ISO/IEC 19770-1:2012, “Information Technology — Software Asset Management, Part 1: Processes and Tiered Assessment of Conformance” (ISO 19770) provides the industry with an international standard for leading practices and assessing one’s ...

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SAM reporting – what do you report from your SAM universe?

You are capital C Compliant, managing users licensing needs, control your vast software estate proactively? Sounds fab, but if no-one in management know you are doing great, or share your fears due to license rule changes, where will you get your support or encouragement from? Or said this way: What reports and data do you furnish your leaders with so ...

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Empowering People, Process and Technology – Case Study of a Successful Game Changer in ITAM Data Quality and Affordability

By John McConnell & Karen Bryant, Kaiser Permanente ITAK V10 I4 In today’s world, IT hardware assets in every company are multiplying quickly, and the compliance requirements are multiplying just as fast.  To keep up with this evolving landscape, it’s critical to have efficient programs and processes to track each item from the day it arrives, to the day it’s ...

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Financial Management

Rightsizing Your Public Cloud Spend

Due to a lack of planning, management oversight, and operational processes and controls, organizations are wasting an estimated 35 percent of their spend on public cloud computing resources such as those provided by Amazon Web Services (AWS), Azure, and Google Cloud (GCP).1 This wasted spend can negate or exceed the cost savings realized by switching from on-premises to cloud services. ...

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Managing Autodesk Licensing for Cost Reduction & Optimization

What’s soft about software? The term “software” is ubiquitous to a degree that few hearken back to review the origins of the word. The “soft” nature of software implies it to be amorphous compared to its computer counterpart “hardware”, but certainly it is software that brings “muscular” value to hardware. Software’s intrinsic value originates from the effort that goes into ...

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Taming the ITAM Business Case Beast

Business Executives approve a large number of project proposals each year, but also have to reject many others, even though they might offer good business value. What often distinguishes an approved project proposal from a rejected one is the quality, credibility and compelling nature of the information contained within the project’s business case. Unfortunately, most organisations may already have an ...

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Is SAM a Cost or an Investment?

“Every time we make an investment decision at Fedex, we ask ourselves: What is the return on this investment?” Frederick Smith Software Asset Management practitioners frequently claim that implementing a SAM project is an investment because it leads to cost savings and efficiency benefits yet few organizations actually have measures to show the return on investment. This article takes issue ...

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Vendor Management

Windows Embedded is Now Windows IoT with a Host of New Features and Editions

The Internet of Things (IoT) allows for new device types and formats to be connected and provide services through innovative means. Gartner predicts the number of IoT devices in use to hit 14.2 billion in 2019 and grow to 25 billion by 2021. For almost 20 years Windows Embedded has been Microsoft’s solution for kiosks, registers and other low-cost hardware ...

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Measuring Success Begins With Your Vendor’s ERP System

Each company and organization operating today has varied goals and processes, but they all face one common challenge: the need for dependable and efficient methods to manage business operations. That’s where Enterprise Resource Planning (ERP) systems come into play, automating and integrating core business processes to focus on effective and simple success. For ITAD vendors, the importance of these systems ...

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Who is that calling me from Oracle?

The Oracle ecosystem is extremely complex, and it can be confusing to keep straight all the different Oracle representatives that reach out to your company. This article will explore the Oracle ecosystem and provide recommendations for navigating the many Oracle representatives that may reach out to you regularly. What you need to know about Oracle salespeople With about 20 different ...

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Maximize the Value of Your Retired Equipment

Ever Wonder Where Your Retired IT Devices Go? It seems like a simple question. Managing the retirement of IT assets is a necessary part of the business cycle. ITAD vendors are carefully vetted and selected through a robust process that ensures both security and environmental processes are followed. Painstaking hours and resources can be spent to ensure that your organization’s ...

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