By Barbara McCulloch & Michelle Hannes, Halliburton ITAK V9 I3 Developing and implementing a chargeback program can be a daunting task, especially in a large global corporation.  It is achievable if the company understands the strategic objectives for charging back Information Technology (IT) services and then designs a methodology that fulfills those objectives.  Companies implement chargeback (billing the cost of ...

By Barbara McCulloch & Michelle Hannes, Halliburton ITAK V8 I7 Is your IT asset management (ITAM) organization struggling with a stand-alone ITAM tool, multiple data entry points or significant manual effort gathering HR, procurement, financial or location information?  Are you looking to replace your current tool?  If so, have you considered how integration with other applications could create efficiencies in ...