Author Archives: Brett Husselbaugh

Brett Husselbaugh is the President of ETelligent Solutions, Inc.

Drive Organizational Behavior for Successful ITAM – Impact Behavior with a Self-Service Software Portal

By Brett Husselbaugh, eTelligent Solutions, Inc. ITAK V10 I4 Many clients have, or are in the process of implementing, some form of self-service request system, with one of the items that can be requested being software.   The genesis is usually in response to user demand, and/or the desire to reduce ticket volume and the resources required to address that volume.   ...

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Target Value in your Software License Management Program – Receive the Bonus of Compliance

By Brett Husselbaugh, eTelligent Solutions ITAK V9 I3 Most Software License Management programs are based on the common practice of attempting to show compliance on all software titles, and focus on the pursuit of compliance alone instead of the true value‐producing solution of license harvesting and re‐use with a by-product of compliance. The formation of a Managed Software List (MSL), ...

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Self-Service Software Portals – What Features are Important?

By Brett Husselbaugh, eTelligent Solutions ITAK V8 I7 Many of the businesses that we speak with regarding their ITAM/SAM requirements have, or are in the process, of implementing some form of self-service request system, with one of the items that can be requested being software.   The driver is typically in response to user demand and/or the desire to reduce ticket ...

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Software Entitlements – Are You Getting What You Paid For?

By Brett Husselbaugh, eTelligent Solutions ITAK V8 I4 Some clients make it a habit to purchase additional entitlements, such as software maintenance or Microsoft’s Software Assurance, when they purchase licenses.   We have seen, however, those same clients leaving money on the table as they fail to exercise some, if not many, of those entitlements. Keeping up with perpetual licenses is ...

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Software License Compliance Drift – Is Your Organization at Risk?

By William Brett Husselbaugh, eTelligent Solutions ITAK V7 I7 As organizations embark on a Software Asset Management (SAM) program, their first focus is usually on producing a compliance report. What is seldom, if ever, considered is the need to address certain organizational behaviors that contribute to out-of-compliance positions. The result is almost always Compliance Drift, or the inability to hold ...

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Capturing Asset Change Data – Catch Point Strategies

By Brett Husselbaugh, eTelligent Solutions Inc. ITAK V6 I10 Competent capture of asset change data is often overlooked and an under-designed aspect of the typical ITAM solution.   Accurate data capture necessitates tight integration led by process and strongly supported by automation.  Even though there are many ITAM tools available, clients are largely left to figure this part of the solution ...

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Intimidating Complexity in Software Licenses – Are You Wrapped Around the “Axel of Perfection?”

By William B. Husselbaugh, eTelligent Solutions Inc. ITAK Volume 6 Issue 8   Many clients today seem to have stalled their Software Asset Management (SAM) initiatives because they cannot figure out how to effectively, and continuously, determine compliance due to the inherent complexity of software licensing.  This problem has been a common theme within for and within the SAM community. ...

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