Author Archives: Frank Tijhuis

Why License Management in Outsourcing Fails – Recommendations for Working with an Outsourcer on License Management

Acquisition Management IAITAM

By Frank Tijhuis, International SAM Institute ITAK V9 I10 With most customers already struggling to keep their licenses under control, a factor that makes license management and Software Asset Management even more complex is when the customer makes use of an outsourcer.  When looking at IAITAM’s 12 KPAs (Key Process Areas), all of these are affected when a customer outsources ...

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