Program Management

It’s more important than ever to make a compelling case for investing in ITAM.

IT Asset Management can be a lonely world, especially in a small or medium sized business.

An examination of the benefits of integrating Human Resource processes with IT Asset Management ones.

I put it to everyone that a centralized IT Asset Management/CMDB is the key ITIL function that can take all the other functions and connect them

Even in the throes of the current business upheaval, it’s not too late to call in reinforcements. For ITAM professionals, that can mean partnering with a managed hardware services provider to help wrangle some of the asset management lifecycle. In turn, you can focus on firefighting in the near term and on ITAM strategy, innovation, and client service in the ...

Having done mountain hiking in multiple continents and assisted in building SAM best practices across hundreds of companies, on a recent hike on the Inca Trail, I observed many similarities between Machu Picchu and SAM best practices. Although the mountain may differ from each continent, and the IT environment may differ by each company, essential best practices are the same. ...

Enterprise Resource Planning (ERP) systems create an efficient, secure, and transparent ITAD process for both the client and provider. ERP systems have become essential in the ITAD & Electronics Recycling industry for managing operations, communicating order status to customers, and providing a real-time view and searchable history of all received assets. But is your ERP system able to scale up ...

In today’s uber-connected computing environment, the concept of an air-gapped, locked down, and stand-alone data center running proprietary special use software is an anachronism. Even the most secure military data systems use some commercial off-the-shelf (COTS) software and almost all IT environments are networked. Procurement and IT managers and officers look for the best hardware and software configurations needed to ...

As a consulting leader in the SAM space, it is great to get exposure to so many different verticals, people and situations that allow you to expand, learn and grow. It has been refreshing to see how many different people are maturing their SAM practices through creative processes and leveraging emerging technologies to provide maximum value and ROI. In the ...

For most organizations, ITAM is formed to resolve challenges that have come to executive management’s attention in one of a variety of possible ways. There may have been a software audit that yielded an unexpected surprise or an internal audit that identified unacceptable risks based on lack of controls. While each company’s journey is somewhat unique, each story has more ...