Latest ITAM News

Program Management

Why Are You So Immature?

As a consulting leader in the SAM space, it is great to get exposure to so many different verticals, people and situations that allow you to expand, learn and grow. It has been refreshing to see how many different people are maturing their SAM practices through creative processes and leveraging emerging technologies to provide maximum value and ROI. In the ...

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Process – Cornerstone of a Successful ITAM Program

For most organizations, ITAM is formed to resolve challenges that have come to executive management’s attention in one of a variety of possible ways. There may have been a software audit that yielded an unexpected surprise or an internal audit that identified unacceptable risks based on lack of controls. While each company’s journey is somewhat unique, each story has more ...

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Enterprise IT Asset Management (ITAM)

The Information Technology (IT) industry changes rapidly and it is imperative that companies stay diligent in their efforts to manage their IT assets (desktops, laptops, software licenses, phones, servers, switches, etc.). Developing and implementing an enterprise ITAM program that enforces compliance, mitigates risks, increases return on investment, secures data and proprietary information, reduces capital and expense costs, supports business continuity, ...

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Measure for Success: The Four Guideposts for ITAM Processes

Peter Drucker, a famous management consultant, was often quoted as saying, “You can’t manage what you can’t measure”. Proper management of ITAM processes are no exception. Sound ITAM processes must deliver on stakeholder requirements, but must also include elements that can be used to manage the process. Managing a process involves embedding into the process checkpoints that can be used ...

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5 Essential Disciplines for Effective ITAM

Building and sustaining an ITAM program are nontrivial tasks. There are constant challenges or struggles that you will face throughout your journey before you reach a managed or optimized state of maturity. Having established and led a well-respected ITAM function for a Fortune 100 retailer with $60B in annual revenue, below are the five (5) essential disciplines worth sharing from ...

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New IT Asset Manager, Now What?

Important Questions: The Assessment The first thing is to assess where within the company is the IT Asset Manager (ITAM) role aligned. Let’s start with some basic questions: Where within the organization has the ITAM position been “strategically” placed To whom does the ITAM report What is the current culture, environment and structure around IT asset management Who currently has ...

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Don’t Get Lost Without An IT Asset Management GPS

Managing expectation is crucial in any long-term joint endeavor. It is critical to get all stakeholders moving in the same direction at the same time to achieve aligned goals. Meeting expectations is the best way to measure the progress or success of any endeavor. When the processes and stakeholders involved in an endeavor are as diverse and widespread as those ...

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PEOPLE: Laying the foundation for your ITAM program

I don’t know about you, but I love this year’s IAITAM ACE 2018 conference theme, The Building Blocks to ITAM Maturity, because I love metaphors and how beneficially they can be used for storytelling and creating a vision for your ITAM initiative. In that same vein, the PEOPLE (or stakeholders) leading and participating in your ITAM initiatives ARE the foundation. ...

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Software Asset Management – Moving Beyond the Basics

Recent news of airline seat allocation and the bumping of paid passengers has brought increased awareness to the complexity of airline seat yield management and capacity optimization. In the 1970s, passenger load factors averaged under 60%, and the airline industry was losing billions. Today, the industry’s load factor is approaching 90%, and in 2016 international carriers’ estimated profits reached $36 ...

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Planning for Change: The Only Constant in IT Asset Management

Summary: Just when you think you have everything settled and running smoothly in your asset management program, something changes: deployments alter your inventory counts, new software titles are introduced, and upgrades keep coming; manufacturers change license models – including transitioning to the cloud – and policies require updates for changing circumstances. Everything is subject to change. This session will present ...

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