Program Management

Scaling Up Your ERP for ITAD & Electronics Recycling

Enterprise Resource Planning (ERP) systems create an efficient, secure, and transparent ITAD process for both the client and provider. ERP systems have become essential in the ITAD & Electronics Recycling industry for managing operations, communicating order status to customers, and providing a real-time view and searchable history of all received assets. But is your ERP system able to scale up ...

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Making the Case for ITAM in Secure Computing Environments

In today’s uber-connected computing environment, the concept of an air-gapped, locked down, and stand-alone data center running proprietary special use software is an anachronism. Even the most secure military data systems use some commercial off-the-shelf (COTS) software and almost all IT environments are networked. Procurement and IT managers and officers look for the best hardware and software configurations needed to ...

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Why Are You So Immature?

As a consulting leader in the SAM space, it is great to get exposure to so many different verticals, people and situations that allow you to expand, learn and grow. It has been refreshing to see how many different people are maturing their SAM practices through creative processes and leveraging emerging technologies to provide maximum value and ROI. In the ...

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Process – Cornerstone of a Successful ITAM Program

For most organizations, ITAM is formed to resolve challenges that have come to executive management’s attention in one of a variety of possible ways. There may have been a software audit that yielded an unexpected surprise or an internal audit that identified unacceptable risks based on lack of controls. While each company’s journey is somewhat unique, each story has more ...

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Enterprise IT Asset Management (ITAM)

The Information Technology (IT) industry changes rapidly and it is imperative that companies stay diligent in their efforts to manage their IT assets (desktops, laptops, software licenses, phones, servers, switches, etc.). Developing and implementing an enterprise ITAM program that enforces compliance, mitigates risks, increases return on investment, secures data and proprietary information, reduces capital and expense costs, supports business continuity, ...

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Measure for Success: The Four Guideposts for ITAM Processes

Peter Drucker, a famous management consultant, was often quoted as saying, “You can’t manage what you can’t measure”. Proper management of ITAM processes are no exception. Sound ITAM processes must deliver on stakeholder requirements, but must also include elements that can be used to manage the process. Managing a process involves embedding into the process checkpoints that can be used ...

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5 Essential Disciplines for Effective ITAM

Building and sustaining an ITAM program are nontrivial tasks. There are constant challenges or struggles that you will face throughout your journey before you reach a managed or optimized state of maturity. Having established and led a well-respected ITAM function for a Fortune 100 retailer with $60B in annual revenue, below are the five (5) essential disciplines worth sharing from ...

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New IT Asset Manager, Now What?

Important Questions: The Assessment The first thing is to assess where within the company is the IT Asset Manager (ITAM) role aligned. Let’s start with some basic questions: Where within the organization has the ITAM position been “strategically” placed To whom does the ITAM report What is the current culture, environment and structure around IT asset management Who currently has ...

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Don’t Get Lost Without An IT Asset Management GPS

Managing expectation is crucial in any long-term joint endeavor. It is critical to get all stakeholders moving in the same direction at the same time to achieve aligned goals. Meeting expectations is the best way to measure the progress or success of any endeavor. When the processes and stakeholders involved in an endeavor are as diverse and widespread as those ...

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PEOPLE: Laying the foundation for your ITAM program

I don’t know about you, but I love this year’s IAITAM ACE 2018 conference theme, The Building Blocks to ITAM Maturity, because I love metaphors and how beneficially they can be used for storytelling and creating a vision for your ITAM initiative. In that same vein, the PEOPLE (or stakeholders) leading and participating in your ITAM initiatives ARE the foundation. ...

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