Program Management

How Machu Picchu can teach SAM Best Practices

Having done mountain hiking in multiple continents and assisted in building SAM best practices across hundreds of companies, on a recent hike on the Inca Trail, I observed many similarities between Machu Picchu and SAM best practices. Although the mountain may differ from each continent, and the IT environment may differ by each company, essential best practices are the same. ...

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Scaling Up Your ERP for ITAD & Electronics Recycling

Enterprise Resource Planning (ERP) systems create an efficient, secure, and transparent ITAD process for both the client and provider. ERP systems have become essential in the ITAD & Electronics Recycling industry for managing operations, communicating order status to customers, and providing a real-time view and searchable history of all received assets. But is your ERP system able to scale up ...

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Making the Case for ITAM in Secure Computing Environments

In today’s uber-connected computing environment, the concept of an air-gapped, locked down, and stand-alone data center running proprietary special use software is an anachronism. Even the most secure military data systems use some commercial off-the-shelf (COTS) software and almost all IT environments are networked. Procurement and IT managers and officers look for the best hardware and software configurations needed to ...

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Why Are You So Immature?

As a consulting leader in the SAM space, it is great to get exposure to so many different verticals, people and situations that allow you to expand, learn and grow. It has been refreshing to see how many different people are maturing their SAM practices through creative processes and leveraging emerging technologies to provide maximum value and ROI. In the ...

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Process – Cornerstone of a Successful ITAM Program

For most organizations, ITAM is formed to resolve challenges that have come to executive management’s attention in one of a variety of possible ways. There may have been a software audit that yielded an unexpected surprise or an internal audit that identified unacceptable risks based on lack of controls. While each company’s journey is somewhat unique, each story has more ...

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Enterprise IT Asset Management (ITAM)

The Information Technology (IT) industry changes rapidly and it is imperative that companies stay diligent in their efforts to manage their IT assets (desktops, laptops, software licenses, phones, servers, switches, etc.). Developing and implementing an enterprise ITAM program that enforces compliance, mitigates risks, increases return on investment, secures data and proprietary information, reduces capital and expense costs, supports business continuity, ...

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Measure for Success: The Four Guideposts for ITAM Processes

Peter Drucker, a famous management consultant, was often quoted as saying, “You can’t manage what you can’t measure”. Proper management of ITAM processes are no exception. Sound ITAM processes must deliver on stakeholder requirements, but must also include elements that can be used to manage the process. Managing a process involves embedding into the process checkpoints that can be used ...

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