Latest ITAM News

Program Management

When Business-Led IT Meets ITAM

Business-Led IT is rising in popularity among companies in every industry and market segment. The central concept of business-led IT is enabling the business to direct what technologies should be adopted to meet their specific business needs. In the past, this had been solely the realm of IT- but with the increasing availability of cloud-based technologies and outsourcing, solutions are ...

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ILMT: A Gateway to SAM

If anyone tells you IBM software licensing is simple to work with, they are pulling your leg. In fact, at one of the organizations I’ve worked for, we had a slightly snarky but good-natured comment that came up occasionally in our meetings with our IBM partners: “Have I ever told you just how complicated IBM software licensing is?” It got ...

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The Accidental Asset Manager

In my role as Director, Online Services, my team is responsible to develop automation to support the different facets of the IT asset lifecycle, from acquirement through to retirement, and all points between. While we have built an asset register, an asset data collection app and series of asset change management screens and reports as part of our tool-set, the ...

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Strategic ITAM – The Way For Creating The Strategic Capability That Empowers Your Business

The increasing complexity and dynamism that the markets have today, but especially those where organizations operate using Information and Communication Technologies as the core of the business, as well as the resulting uncertainty thereof, suggests that the Strategic Development in those Organizations should be based on the usage of traditional processes as well as other emergent strategies that arise from ...

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Software Asset Management – Moving Beyond the Basics

Recent news of airline seat allocation and the bumping of paid passengers has brought increased awareness to the complexity of airline seat yield management and capacity optimization. In the 1970s, passenger load factors averaged under 60%, and the airline industry was losing billions. Today, the industry’s load factor is approaching 90%, and in 2016 international carriers’ estimated profits reached $36 ...

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The Case for IT Asset Engineering, Presented to the 15th Annual IAITAM ACE

Steven R. Ligon, Ph.D.; Brian S. Wallace This paper addresses the need for Systems Engineering focused on the issues falling between IT Asset Management and IT Service Management, identify touch points between the engineering discipline as represented in the Systems Engineering “Vee” and the products necessary to deliver superior service and comprehensive management of IT Assets in any organization. At ...

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ITAM Team – A Story About My Team’s Transformation

What is the make-up of your ITAM team – Here is my team’s transformation story Probably the most common topic of discussion within ITAM is: “What is the make-up of the ideal ITAM team?” These discussions typically focus to the number of staff members assigned to the team and what functions that team is responsible for.  In most cases, it ...

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Fits like a Glove: Top 10 Must-Do’s for your SAM Program

Over the years, I’ve seen the good, the bad and the ugly from many SAM solutions. Using the lessons I’ve learned as a guide, I’d like to help you identify the best solution for your enterprise SAM needs – and avoid unnecessary mistakes along the way. 1. Identify your executive sponsor. As an asset or software asset manager, sometimes we ...

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The Circular Economy – Operational & Financial Advantages

The well-established IT hardware manufacturing brands have long enjoyed the substantial procurement savings derived from recovering valuable parts from customer returned used IT systems. These organizations either developed reverse logistics operations internally or, more likely, outsourced their ‘recovery for reuse’ operations to specialist services providers. The result is considerable supply-chain cost savings, in comparison to newer entrants without such programs. ...

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